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Canceling
You can cancel within 24 hours of booking or up to 30 days before the experience start date to get a full refund.
Rescheduling
You can reschedule the date or time of your experience up to 72 hours before the experience start time.
Account Verification
Should you be unable to complete the account verification process within 3 days of purchase, the booking will be put on hold.
Weather

Hosts make every effort to continue with their experience as scheduled. Should bad weather conditions create an unsafe scenario, the host may cancel the experience.

Should this happen, OpenOut will work with your host to provide an appropriate refund.

Single Booking

OpenOut experiences are meant to be social and people are an important part of the experience. Incase the OpenOut you booked has no other bookings, the host can reschedule the experience.

You will have an option to transfer your slot or get the amount fully reimbursed.

The host will inform you minimum 24 hours in advance, at least.